SW Prime (On-demand rideshare)
What is SW Prime?
SW Prime is a transit service for Eden Prairie, Chaska, Chanhassen, Carver, Victoria, and Normandale Community College.
As a modern local service, you may request a ride through our mobile app or by phone, indicating the location from which you want to be picked up and where you want to go. A shared ride will be sent to pick you up.
SW Prime is an on-demand ride service.
Our vehicles are ADA compliant – please indicate whether you will be taking a wheelchair, walker, or bike when requesting a ride.
Later this year, we’ll be introducing five new Autonomous Vehicles (AVs) to our SW Prime fleet. These AVs will operate exclusively within a designated zone in Eden Prairie, offering seamless, stop-to-stop transportation for our riders.
Learn more about this initiative by visiting our FAQs.
We recently had the pleasure of bringing together local leaders and stakeholders to celebrate the upcoming launch. Read our press release to learn more about the event, the partnerships that made it possible, and how this innovation is shaping the future of microtransit in the Twin Cities.
Prime Services
Along with our regular Prime service, we offer a few more services under the Prime “Umbrella” which are known as:
SW Prime MSP Airport: A premium ride serving the SW Prime service area (Eden Prairie, Chanhassen, Chaska, and Victoria) to/from the MSP International Airport.
SW Prime Edge: Connecting the SW Prime service area (Eden Prairie, Chanhassen, Chaska, and Victoria) with Shakopee, 494 corridor, Edina, and Mall of America.
SW Prime Essential: A premium ride for discounted groceries and pharmacy needs.
SW Prime MD: A premium ride for all your non-emergency medical needs.
Hours of operation:
Monday - Friday | 5:30am – 7:00pm.*
*Ride requests are not accepted after 6:30pm
Saturday | 6:00am - 5:30pm.*
*Ride requests are not accepted after 5:00pm
Last 494 ride requests are not accepted after 4:30pm
Rides can be requested using the SW Prime Mobile App, or by calling 952-SW-PRIME (952)-797-7463.
A reservationist will be available to assist with phone reservations
Monday - Friday: 5:00am – 6:30pm and Saturday 5:30am - 5:00pm.
Pricing*
Adults:
$5.00 when using a credit card or cash
Children between 6 and 12 years old, accompanied by a paying adult:
$5.00 when using a credit card or cash
Seniors, 65 and over:
$5.00 when using a credit card or cash
$2.50 on Mondays, 9:00am to 3:00pm when using a credit card or cash
TAP participants:
$2.50 when using an SWT issued TAP card only
Free for Children 5 and Under :
If accompanied by a paying adult
Free for Disabled Veterans:
Must show a Veteran’s Identification Card issued by the Dept. of Veterans Affairs with the words “Service Connected” or “SC” below the photo.
Free when using a Go-To Card:
For transferring to or from a SouthWest Transit Express Bus. You must request a paper transfer from the Express Bus driver when transferring to SW Prime.
*SW Prime Edge, SW Prime Essential, SW Prime MSP Airport service, and SW Prime MD have different fare rules. Please check the corresponding page(s) for pricing information.
SW PRIME Service Area
SW Prime services the cities of Eden Prairie, Chaska, Chanhassen, Carver, Victoria, and Normandale Community College.
Connections to Downtown/U of M will be made at East Creek Station (Chaska), SouthWest Village (Chanhassen), and SouthWest Station (Eden Prairie).
Larger facilities in the service area have designated drop-off and pick-up locations:
• Eden Prairie mall drop-off/pick-up is at the mall entrance between JC Penney and Target stores.
• SouthWest Transit Station in Eden Prairie pick-up/drop-off is Gate C
Service to Normandale Community College
Book your ride up to 3 days in advance through the SW Prime mobile app or by calling 952-SW-PRIME (952)-797-7463